Order Policy

Ve Online Health Care carries out online consultations. Doctors issue the prescriptions. The medicine is dispensed and posted from us by recorded delivery.

  • 1. Choose a condition or treatment required.
  • 2. An information page is presented for each condition. The information pages contain medical information, links to information websites and outlines of treatments. Important side-effects and cautions are listed on the information pages.
  • 3. You provide the doctor with health information by talking to them over the phone.
  • 4. At the end of the call you are advised if you are eligible to make a provisional order.
  • 5. After ordering you register with a delivery address and pay with a debit or credit card. Emails are sent to confirm each stage.
  • 6. Registered patients can message the doctors from their account before and after placing an order. Doctors can also be contacted by phone and email.
  • 7. When a prescription is issued a confirmation email is sent (no sensitive details are included in email).
  • 8. All order and messaging history, and payment receipts, shall be sent to you via email.
  • 9. Medication is dispensed and posted by recorded delivery from us. A signature is required on receipt and packaging is discreet. An email with a tracking number is sent at the time medication is posted.

2. The order process

  • 1. Answer medical questions
  • 2. Choose treatment required
  • 3. Pay via Debit/Credit Card
  • 4. Prescription issued online
  • 5. Fast recorded delivery through USPS

Discussion with doctors

Registered patients can send messages to the doctors in the message area of 'My Account'. Replies are posted in the same area. Notification emails are sent when replies are posted.

Doctors can also be contacted by phone and email (888-902-0777).

3. Confidentiality and security

Ve Online Health Care will not share your personal details or health information except with the dispatching pharmacy - see privacy policy.

4. Feedback

We appreciate feedback about treatments and about the Ve Online Health Care . Feedback can be sent to salesinfo.usa@veonlinehealthcare.com.