FAQS

How can I be 100% sure Ve Online Healthcare is legal?

Ve Online Healthcare is authorized by the Medicines the Food and Drug Administration (FDA or USFDA) to sell medicines online and phone through our website www.veonlinehealthcare.com.

The Food and Drug Administration (FDA or USFDA) is a federal agency of the United States Department of Health and Human Services, one of the United States federal executive departments. The FDA is responsible for protecting and promoting public health through the control and supervision of food safety, tobacco products, dietary supplements, prescription and over-the-counter pharmaceutical drugs (medications).

Are the medications you provide genuine? Are they the same as if I went to a high street pharmacy?

Absolutely. We use the same pharmaceutical suppliers and wholesalers as traditional high street pharmacies. All medicines purchased by a pharmacy must be purchased from an approved wholesaler. As we sell all kinds and all brands of medications your requirements of a particular kind of medication or a particular brand of medication can be definitely fulfilled.

Do I need a prescription to order?

You do not need an existing prescription to use our service. We offer a free consultation process which is reviewed by one of our prescribers who will issue a private prescription (for all eligible patients).

Is the packaging discreet?

Yes, we only use plain, discreet packaging without any branding or labels.

Is the service confidential?

Your Medical data and order history is completely confidential and will only be viewable by our pharmacy staff and prescribers.

View our Privacy Policy for further information.

How can I pay for my order? Which credit cards do you accept?

We accept all major credit cards including American Express, Visa and Mastercard.

Which countries do you deliver to?

We deliver to United States of America , New Zealand, Canda,Australia.

What are your delivery times to All Over United States?

The usual time is 15-20 days with a regular delivery. Express delivery can make it possible anytime between 10-15 days.

How do I make a complaint?

Ve Online Healthcare has a written complaints policy and procedures. We aim to acknowledge all formal written complaints 48 hours days of receiving them and to respond to all formal written complaints within five working days of receiving them. To lodge a formal complaint, please send an email to generalenquiries@veonlinehealthcare.com . Anyone unhappy with the response that has made to a formal written complaint should contact .